Communications and Knowledge Management Intern

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Arbeiter-Samariter-Bund (ASB) is a German relief and social-welfare organisation engaged in a wide range of social service provision in Germany and abroad. ASB started working in Indonesia in 2006 following the Yogyakarta earthquake and in the Philippines in 2014 following Typhoon Haiyan. In the process, we have expanded our work to Bangladesh, Nepal, and Bhutan. ASB South and South-East Asia (ASB S-SEA) is committed to strengthening individuals, communities, organisations, networks, and decision makers’ capacities to create positive change, and enhance societies’ ability to manage risk. ASB is also a founding member of Disability-inclusive Disaster Risk Reduction Network (DiDRRN), leading collective efforts to influence inclusion and disaster management in regional and global policy.

ASB believes that disaster risk reduction and resilience strengthening efforts can only be relevant if they consider the needs and capacities of most at-risk groups, including persons with disabilities. ASB fosters strong partnerships with local government, CSOs, and OPDs, demonstrating the ‘how-to’ of disability inclusion. Our all-of-society approach shapes policies and frameworks locally, nationally, regionally, and globally. ASB champions the leadership of persons of disabilities, driving disability-inclusive DRR, humanitarian response, socio-economic development, and climate action policies and practices at all levels.

Position Title : Communications and Knowledge Management Interns

Location : Yogyakarta

Internship Duration : 3 months (October – December 2024)

Type of internship : Paid Internship

Reports To : Communications Officer

Anticipated start date : 1 October 2024

Closing date : 17 September 2024

 

POSITION SUMMARY:

The Communications and Knowledge Management Intern will play a vital role in supporting the Communications Officer and the Communications and Knowledge Management Coordinator in executing ASB’s communication plans. This role is focused on knowledge dissemination through social media and the ASB website, following an editorial plan crafted by the Communications Officer. The intern will assist in content creation for social media and the website, ensuring that information is disseminated accurately and in a timely manner. They will support the management of ASB’s social media accounts by posting updates and engaging with the audience, while also updating and maintaining website sections related to knowledge assets to align with communication goals. Additionally, the intern will help with quality control of communication materials by proofreading and ensuring adherence to ASB’s guidelines. The role also involves supporting the development of visibility materials and providing guidance on maintaining consistent messaging and branding across all platforms. This internship offers a valuable opportunity to gain hands-on experience in a dynamic communications environment and contribute to the effective dissemination of ASB’s key messages and initiatives.

Duties and Essential Job Function

ASB handles website and social media channels for ASB South and South-East Asia and DiDRRN as follow:

ASB:

Website: https://www.asbindonesia.org/ 

X: https://x.com/asb_ssea 

TikTok: https://www.tiktok.com/@asb_ssea 

LinkedIn: https://www.linkedin.com/company/asbs-sea/ 

Facebook: https://www.facebook.com/asbsouthandsoutheastasia/

Instagram: https://www.instagram.com/asbsouthandsoutheastasia/ 

Youtube: https://www.youtube.com/@ASBSouthandSouthEastAsia/ 

DiDRRN:

Website: https://didrrn.net/ 

X: https://x.com/didrrn 

LinkedIn: https://www.linkedin.com/company/didrrn/ 

Facebook: https://www.facebook.com/DiDRRN/ 

Instagram: https://www.instagram.com/didrrnetwork/ 

Currently often content mirroring on social media depending on the content materials. The Communications and Knowledge Management Intern will support the Communications Team in various capacities with a focus on knowledge dissemination through social media and the ASB website, based on an editorial plan developed by the Communications Officer. The key responsibilities include:

• Content Creation and Management: Assist in creating engaging content for social media platforms and the ASB website, ensuring timely and accurate dissemination of information according to the editorial plan. Include caption writing, simple graphic design, and video editing for social media.

• Social Media Support: Support the management of ASB’s social media accounts, including scheduling posts and interacting with the audience.

• Website Maintenance: Support the updating of website posts related to knowledge assets, ensuring content is current and relevant with ASB’ scope of work.

• Visibility Materials Development: Assist in the creation of visibility materials, including banners, leaflets, and posters, ensuring consistent messaging and branding across all platforms.

• Editorial Plan Implementation: Follow the editorial plan set by the Communications Officer, assisting in the scheduling and execution of communication activities.

• Documentation and Reporting: Ensure thorough documentation of communication activities and contribute to regular reporting on progress and effectiveness.

Qualifications /Requirements:

• Education: Final year student or fresh graduate with an education in Communications, Journalism, Public Relation, International Relations, Social Studies, or other relevant majors.

• Skills and knowledge:

1. 1. 1. Strong interest in topics such as gender equality, disability, social inclusion in disaster and crisis context, climate action, and socio-economic development. 
      2. Proven skills in creating various types of content, including blog posts, articles, and multimedia content (graphics, videos). CapCut and Canva tools allowed.
      3. Creativity and the ability to think outside the box when developing communication strategies and content. A creative approach to problem-solving is highly valued.
      4. Computer proficiency: Proficiency in using office software such as Microsoft Office (Word, Excel, PowerPoint).
      5. Strong organisational and time management skills to manage project tasks, schedules, deadlines, and resources effectively.
      6. Excellent written and verbal communication skills to facilitate effective communication within the team.
      7. Flexibility and adaptability to handle changing on social media and website management.
      8. Collaboration and teamwork skills to work effectively with teams.
      9. Ability to identify issues or challenges and propose solutions or escalate them to the appropriate parties.

• Language: Able to communicate in English and Bahasa Indonesia professionally, both verbally and in written form. 

• Willing to undertake a 3-month internship period and able to attend work daily (Mon-Fri 8 am to 5 pm), with hybrid work arrangements.

 

Learning and Development Opportunities

• Understanding Communication Strategies in Humanitarian and Development Work Contexts: Gain insight into how communications strategies are developed and implemented in the context of humanitarian work. Learn how ASB crafts messages and disseminates information to various stakeholders, including donors, local partners, and affected communities.

• Mentorship and Professional Development: Benefit from one-on-one mentorship and guidance from communications staff at ASB. Participate in workshops, training sessions, and networking events related to communications, disaster risk reduction, and disability inclusion. All KPIs as achievement indicators will be discussed together.

• Exposure to Global and Regional Policies and Network: Gain exposure to ASB’s role in shaping regional and global policies on disability-inclusive disaster risk reduction and humanitarian work. Learn how communication takes part in the network and advocacy.

• Hands-On Experience with Communication Tools: Receive training and hands-on experience with tools and software that have been used for content creation, social media management, and website maintenance in ASB.

• Networking Opportunities: Build a professional network by interacting with ASB staff, partners, and stakeholders involved in humanitarian work.

 

ASB Commitments

Arbeiter-Samariter-Bund (ASB) is deeply committed to the prevention of Sexual Exploitation, Abuse, and Harassment (PSEAH) and upholding the highest standards of integrity and safety in our work environment. We adhere to strict policies and practices to safeguard all individuals involved in our programs and operations. For more information, please view our PSEAH commitment here. Additionally, ASB is dedicated to ensuring transparency and accountability through our Feedback Complaints Response Mechanism (FCRM). This policy is designed to provide a clear and accessible process for addressing concerns and complaints. Detailed information about our FCRM can be found here. We encourage all applicants, interns, and staff to familiarise themselves with these policies and actively contribute to maintaining a safe and respectful work environment.

 

Confidentiality and Data Protection

At ASB South and South-East Asia, we are committed to protecting the privacy and confidentiality of all applicants and their personal information. By submitting your application for the Communications and Knowledge Management Intern position, you consent to the collection, use, and processing of your personal data.

Data Handling:

• All application materials, including personal details, resumes, and any supporting documents, will be handled confidentially and will only be used for the purpose of evaluating your suitability for the internship role.
• Your data will be stored securely and will be accessible only to authorised personnel involved in the recruitment process.

Confidentiality Assurance: We ensure that all measures are in place to prevent unauthorised access or disclosure of your personal information.

By applying for this position, you acknowledge that you understand and agree to our confidentiality and data protection practices.

 

Equal Opportunity and Disability Inclusion

ASB South and South-East Asia is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified individuals, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. We believe that diversity enriches our organisation and enhances our ability to serve our community effectively. All qualified applicants will be considered based on their abilities and qualifications without regard to any form of discrimination.

 

Application Process

Please submit your application via the following link: ASB Application Form

Documents or information that should be combined in one PDF and submitted:

1. Latest Curriculum Vitae (CV)
2. Legalised Academic Transcript and/or Graduation Certificate
3. Portfolio
4. English Proficiency Certificate

Only selected candidates will be contacted for the next selection process.